Trends · Fixed Ops
Fixed Ops Trends
Where Fixed Ops momentum is moving — monthly capability scoring, emerging features, and the vendors gaining and losing ground.
Avg score
56
Median
57
Vendors
144
Score trend
Top features this period
equity mining and targeted customer campaigns4Custom social media graphics and branded content creation4lead conversion optimization4customer experience optimization4Service department workflow optimization3customer loyalty building3Customer engagement automation3unified telephony with call tracking and recording3Direct appointment booking into dealer scheduling systems3In-dealership service advisor training3
Top Fixed Ops vendors
Dealerware
Medium
Digital RetailingEV SupportFinance and Insurance
UpdatePromise
Small
BDCFinance and InsuranceFixed Ops
Affinitiv
Enterprise
Business IntelligenceCRMFixed Ops
Roadster
Large
Business IntelligenceCRMDMS
MyKaarma
Large
AccountingBDCFinance and Insurance
Armatus Dealer Uplift
Small
Business IntelligenceFinance and InsuranceFixed Ops
Car Wars
Large
BDCCRMConsulting
VAuto
Enterprise
AuctionFixed OpsInventory
CDK Global
Enterprise
AccountingBusiness IntelligenceCRM
Auto/Mate
Medium
Business IntelligenceDMSDigital Retailing
TEXT2DRIVE
Small
CRMFinance and InsuranceFixed Ops
AutoHub
Small
Business IntelligenceCRMDigital Retailing
Other category trends
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