Trends · Fixed Ops
Fixed Ops Trends
Where Fixed Ops momentum is moving — monthly capability scoring, emerging features, and the vendors gaining and losing ground.
Avg score
59
Median
62
Vendors
104
Score trend
Top features this period
digital vehicle inspections4integrated payment processing4Customer loyalty rewards program deployment4Direct appointment booking into dealer scheduling systems3EV battery lift tables for electric vehicle service3Customer retention program management3CRM and appointment scheduling3Used fluid evacuation systems with overfill prevention3Design and AV production (graphics, web design, 3D video, audio)224/7 online appointment scheduling and booking2
Top Fixed Ops vendors
UpdatePromise
Small
Finance and InsuranceFixed Ops
CDK Global
Enterprise
Business IntelligenceDMSDigital Retailing
Affinitiv
Enterprise
Business IntelligenceCRMFixed Ops
Tekion
Enterprise
Business IntelligenceCRMDMS
ScaleVoice
Small
BDCFixed Ops
Autowall
Small
Finance and InsuranceFixed OpsMarketing
Roadster
Large
Business IntelligenceCRMDMS
Armatus Dealer Uplift
Small
Business IntelligenceFinance and InsuranceFixed Ops
Gubagoo
Large
Business IntelligenceDigital RetailingFixed Ops
MyKaarma
Large
Finance and InsuranceFixed OpsMessaging
Car Wars
Large
BDCConsultingFixed Ops
VAuto
Enterprise
AuctionFixed OpsInventory
Other category trends
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