Trends · Fixed Ops
Fixed Ops Trends
Where Fixed Ops momentum is moving — monthly capability scoring, emerging features, and the vendors gaining and losing ground.
Avg score
57
Median
58
Vendors
165
Score trend
Mean and median score
165 vendors scored
Top features this period
customer loyalty building4DMS platform integration4shop equipment enhancement4Custom social media graphics and branded content creation4customer experience optimization4integrated service financing options3multi-channel customer communication3virtual retailing with real-time lending decisions3integrated CRM with automated workflows3real-time desking with lender rates and rebates3
Top Fixed Ops vendors
Dealerware
Medium
AccountingDigital RetailingEV Support
UpdatePromise
Small
AccountingBDCCRM
Affinitiv
Enterprise
Business IntelligenceCRMFixed Ops
Roadster
Large
Business IntelligenceCRMDMS
MyKaarma
Large
AccountingBDCFinance and Insurance
Armatus Dealer Uplift
Small
Business IntelligenceFinance and InsuranceFixed Ops
Numa
Small
BDCCRMFixed Ops
Car Wars
Large
BDCCRMConsulting
CDK Global
Enterprise
AccountingBusiness IntelligenceCRM
VAuto
Enterprise
AuctionBusiness IntelligenceFixed Ops
CarNow
Large
BDCCRMDigital Retailing
AutoHub
Small
Business IntelligenceCRMDigital Retailing
Other category trends
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