Trends · Fixed Ops
Fixed Ops Trends
Where Fixed Ops momentum is moving — monthly capability scoring, emerging features, and the vendors gaining and losing ground.
Avg score
57
Median
58
Vendors
144
Score trend
Top features this period
equity mining and targeted customer campaigns4lead conversion optimization4Custom social media graphics and branded content creation4customer experience optimization424/7 inbound call answering and routing3Direct appointment booking into dealer scheduling systems3Customer engagement automation3customer loyalty building3unified telephony with call tracking and recording3In-dealership service advisor training3
Top Fixed Ops vendors
UpdatePromise
Small
BDCFinance and InsuranceFixed Ops
Dealerware
Medium
Digital RetailingEV SupportFinance and Insurance
Affinitiv
Enterprise
Business IntelligenceCRMFixed Ops
ScaleVoice
Small
BDCCRMFixed Ops
MyKaarma
Large
Finance and InsuranceFixed OpsMessaging
Roadster
Large
Business IntelligenceCRMDMS
Armatus Dealer Uplift
Small
Business IntelligenceFinance and InsuranceFixed Ops
Matador
Medium
BDCCRMFixed Ops
Tekion
Enterprise
Business IntelligenceCRMDMS
Car Wars
Large
BDCCRMConsulting
VAuto
Enterprise
AuctionFixed OpsInventory
1Micro
Small
FacilitiesFixed OpsInventory
Other category trends
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