Trends · Fixed Ops
Fixed Ops Trends
Where Fixed Ops momentum is moving — monthly capability scoring, emerging features, and the vendors gaining and losing ground.
Avg score
59
Median
63
Vendors
96
Score trend
Top features this period
Customer retention program management3AI-powered vehicle pricing optimization3Digital retail and omnichannel customer experience management3Shared inventory and single name file across stores and departments3Direct appointment booking into dealer scheduling systems3Customer loyalty rewards program deployment3EV battery lift tables for electric vehicle service3Preventive maintenance promotion2Inventory turn acceleration2Unified customer data management across sales and service departments2
Top Fixed Ops vendors
UpdatePromise
Small
BDCFinance and InsuranceFixed Ops
CDK Global
Enterprise
Business IntelligenceDMSDigital Retailing
Affinitiv
Enterprise
Business IntelligenceCRMFixed Ops
Gubagoo
Large
Business IntelligenceDigital RetailingFixed Ops
MyKaarma
Large
Finance and InsuranceFixed OpsMessaging
1Micro
Small
Fixed OpsInventory
ScaleVoice
Small
BDCFixed Ops
Tekion
Enterprise
Business IntelligenceCRMDMS
Armatus Dealer Uplift
Small
Business IntelligenceFinance and InsuranceFixed Ops
Roadster
Large
Business IntelligenceCRMDMS
DealerBuilt
Medium
Business IntelligenceCRMDMS
Car Wars
Large
BDCFixed OpsHR
Other category trends
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