Trends · Fixed Ops
Fixed Ops Trends
Where Fixed Ops momentum is moving — monthly capability scoring, emerging features, and the vendors gaining and losing ground.
Avg score
56
Median
59
Vendors
160
Score trend
Top features this period
DMS platform integration5customer experience optimization5unified claims management and processing5Service department workflow optimization4In-dealership service advisor training4Custom social media graphics and branded content creation4integrated payment processing3customer loyalty building3virtual retailing with real-time lending decisions3Customer engagement automation3
Top Fixed Ops vendors
Dealerware
Medium
Digital RetailingEV SupportFinance and Insurance
UpdatePromise
Small
BDCFinance and InsuranceFixed Ops
Affinitiv
Enterprise
Business IntelligenceCRMFixed Ops
Roadster
Large
Business IntelligenceCRMDMS
MyKaarma
Large
AccountingBDCFinance and Insurance
Armatus Dealer Uplift
Small
Business IntelligenceFinance and InsuranceFixed Ops
Car Wars
Large
BDCCRMConsulting
CDK Global
Enterprise
AccountingBusiness IntelligenceCRM
VAuto
Enterprise
AuctionBusiness IntelligenceFixed Ops
CarNow
Large
CRMDigital RetailingFinance and Insurance
DealerSocket
Enterprise
AccountingBDCCRM
AutoHub
Small
Business IntelligenceCRMDigital Retailing
Other category trends
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