Trends · Digital Retailing
Digital Retailing Trends
Where Digital Retailing momentum is moving — monthly capability scoring, emerging features, and the vendors gaining and losing ground.
Avg score
59
Median
63
Vendors
94
Score trend
Top features this period
Lead qualification and appointment booking4Real-time ID verification and fraud prevention4Multi-channel chat and messaging engagement4Custom social media graphics and branded content creation4Customer loyalty rewards program deployment4Lead qualification and appointment booking automation3Test drive eligibility status confirmation3AI-powered vehicle description generation3Digital retail conversion tools3Sales and service inquiry handling3
Top Digital Retailing vendors
Dealerware
Medium
Digital RetailingEV SupportFinance and Insurance
RouteOne
Large
Digital RetailingFinance and Insurance
CDK Global
Enterprise
Business IntelligenceDMSDigital Retailing
Overfuel
Small
Business IntelligenceDigital RetailingFinance and Insurance
ActivEngage
Large
BDCDigital RetailingMarketing
DealerSocket
Enterprise
CRMDMSDigital Retailing
Tekion
Enterprise
Business IntelligenceCRMDMS
700 Credit
Small
AccountingBDCCRM
Autotrader.com
Enterprise
Business IntelligenceDigital RetailingInventory
Autocorp.ai
Small
BDCCRMDigital Retailing
Jazel
Medium
Digital RetailingInventoryMarketing
Roadster
Large
Business IntelligenceCRMDMS
Other category trends
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