Trends · BDC

BDC Trends

Where BDC momentum is moving — monthly capability scoring, emerging features, and the vendors gaining and losing ground.

Avg score

58

Median

58

Vendors

94

How we score

Score trend

Top features this period

Appointment booking automation4Sales and service inquiry handling4Real-time ID verification and fraud prevention4CRM integration4AI-driven SEO and AEO optimization4Lead qualification and appointment booking3DMS and inventory data integration3Customer engagement automation3Virtual BDC agent functionality3Test drive eligibility status confirmation3

Top BDC vendors

UpdatePromise

Small

86
BDCFinance and InsuranceFixed Ops
VinSolutions

Enterprise

85
BDCBusiness IntelligenceCRM
700 Credit

Small

83
AccountingBDCCRM
ActivEngage

Large

81
BDCDigital RetailingMarketing
MyKaarma

Large

81
AccountingBDCFinance and Insurance
AutoFi

Large

80
BDCDigital RetailingFinance and Insurance
Calldrip

Medium

80
BDCBusiness IntelligenceCRM
Kenect

Large

79
BDCCRMFinance and Insurance
DealerSocket

Enterprise

79
BDCCRMDMS
Car Wars

Large

79
BDCCRMConsulting
DriveCentric

Medium

76
BDCCRMFinance and Insurance
Matador

Medium

76
BDCCRMFixed Ops
View all 94 BDC vendors →

Other category trends

AccountingAuctionBusiness IntelligenceConsultingCRMDigital RetailingDMSEV SupportFacilitiesFinance and InsuranceFixed OpsHRInventoryLogisticsMarketingMessagingPartsReputationVehicle MediaWebsite
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