Trends · BDC

BDC Trends

Where BDC momentum is moving — monthly capability scoring, emerging features, and the vendors gaining and losing ground.

Avg score

59

Median

60

Vendors

118

How we score

Score trend

Mean and median score

118 vendors scored

Top features this period

lead qualification and appointment booking6Appointment booking automation4Sales and service inquiry handling4Multi-channel publishing to IMS, marketplaces, and social media4conversation intelligence and call analytics4integrated service financing options3Direct mail campaign management3DMS and inventory data integration3virtual retailing with real-time lending decisions3Direct appointment booking into dealer scheduling systems3

Top BDC vendors

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Other category trends

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