Trends · DMS

DMS Trends

Where DMS momentum is moving — monthly capability scoring, emerging features, and the vendors gaining and losing ground.

Avg score

56

Median

56

Vendors

44

How we score

Score trend

Top features this period

customer experience optimization4customer loyalty building3integrated CRM with automated workflows3real-time desking with lender rates and rebates3customer relationship management3AI-powered vehicle pricing optimization2AI-powered customer insights from built-in CDP2Parts inventory management2Sales transaction time reduction2automated loan decisioning with AI2

Top DMS vendors

Roadster

Large

82
Business IntelligenceCRMDMS
CDK Global

Enterprise

78
AccountingBusiness IntelligenceCRM
DealerSocket

Enterprise

78
AccountingBDCCRM
CUDL

Large

77
DMSDigital RetailingFinance and Insurance
Auto/Mate

Medium

77
AccountingBusiness IntelligenceDMS
Reynolds

Enterprise

75
AccountingBusiness IntelligenceCRM
Motoinsight

Medium

75
BDCCRMDMS
OEConnection

Large

74
DMSFixed OpsInventory
Dealertrack

Enterprise

74
AccountingCRMDMS
Tekion

Enterprise

73
Business IntelligenceCRMDMS
Oplogic

Small

73
AccountingBusiness IntelligenceCRM
360.Agency

Large

67
BDCCRMDMS
View all 44 DMS vendors →

Other category trends

AccountingAuctionBDCBusiness IntelligenceConsultingCRMDigital RetailingEV SupportFacilitiesFinance and InsuranceFixed OpsHRInventoryLogisticsMarketingMessagingPartsReputationVehicle MediaWebsite
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