Trends · DMS

DMS Trends

Where DMS momentum is moving — monthly capability scoring, emerging features, and the vendors gaining and losing ground.

Avg score

58

Median

59

Vendors

43

How we score

Score trend

Top features this period

equity mining and targeted customer campaigns4unified telephony with call tracking and recording3lead conversion optimization3customer experience optimization3Remote trade-in appraisal with photo and VIN submission2Parts inventory management2OFAC sanctions screening2Fraud detection and prevention2Personal security question validation2Real-time lender requirement verification and guidance2

Top DMS vendors

Roadster

Large

82
Business IntelligenceCRMDMS
Dealertrack

Enterprise

80
DMSFinance and Insurance
Tekion

Enterprise

79
Business IntelligenceCRMDMS
DealerSocket

Enterprise

79
BDCCRMDMS
CDK Global

Enterprise

78
AccountingBusiness IntelligenceCRM
Auto/Mate

Medium

78
Business IntelligenceDMSDigital Retailing
CUDL

Large

77
DMSDigital RetailingFinance and Insurance
OEConnection

Large

75
DMSFixed OpsInventory
Oplogic

Small

74
Business IntelligenceCRMDMS
Motoinsight

Medium

73
BDCCRMDMS
Reynolds

Enterprise

70
AccountingBusiness IntelligenceCRM
360.Agency

Large

69
BDCCRMDMS
View all 43 DMS vendors →

Other category trends

AccountingAuctionBDCBusiness IntelligenceConsultingCRMDigital RetailingEV SupportFacilitiesFinance and InsuranceFixed OpsHRInventoryLogisticsMarketingMessagingPartsReputationVehicle MediaWebsite
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