Trends · DMS

DMS Trends

Where DMS momentum is moving — monthly capability scoring, emerging features, and the vendors gaining and losing ground.

Avg score

57

Median

57

Vendors

44

How we score

Score trend

Mean and median score

44 vendors scored

Top features this period

customer experience optimization4customer loyalty building3integrated CRM with automated workflows3real-time desking with lender rates and rebates3customer relationship management3vehicle repair database access3AI-powered vehicle pricing optimization2AI-powered customer insights from built-in CDP2Parts inventory management2AI-assisted CRM workflows2

Top DMS vendors

Roadster

Large

82
Business IntelligenceCRMDMS
CDK Global

Enterprise

78
AccountingBusiness IntelligenceCRM
DealerSocket

Enterprise

77
AccountingBDCBusiness Intelligence
OEConnection

Large

77
DMSFixed OpsInventory
CUDL

Large

77
DMSDigital RetailingFinance and Insurance
Auto/Mate

Medium

77
AccountingBusiness IntelligenceDMS
Reynolds

Enterprise

75
AccountingBusiness IntelligenceCRM
Motoinsight

Medium

75
BDCCRMDMS
Dealertrack

Enterprise

75
AccountingCRMDMS
Oplogic

Small

73
AccountingBusiness IntelligenceCRM
Tekion

Enterprise

72
AccountingBusiness IntelligenceCRM
360.Agency

Large

67
BDCCRMDMS
View all 44 DMS vendors →

Other category trends

AccountingAuctionBDCBusiness IntelligenceConsultingCRMDigital RetailingEV SupportFacilitiesFinance and InsuranceFixed OpsHRInventoryLogisticsMarketingMessagingPartsReputationVehicle MediaWebsite
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