Terms of Service

Last updated: March 7, 2026

Please read these Terms of Service ("Terms") carefully before using the LVL Up Auto platform operated by Level Up Auto LLC ("Company," "we," "us," or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part, you may not access the Service.

You represent that you are over 18 years of age. The Company does not permit those under 18 to use the Service.

Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined under the following conditions. These definitions have the same meaning whether they appear in singular or plural form.

Definitions

For the purposes of these Terms of Service:

  • Account means a unique account created for you to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares or equity interest.
  • Company (referred to as "the Company," "we," "us," or "our") refers to Level Up Auto LLC, 11344 Geist Bluff Court, Indianapolis, IN 46236.
  • Content refers to text, images, or other information that can be posted, uploaded, or otherwise made available through the Service by you.
  • Country refers to Indiana, United States.
  • Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • Feedback means suggestions, ideas, or other information you provide regarding the Service.
  • Service refers to the LVL Up Auto website accessible at https://www.lvlupauto.com/.
  • Terms means these Terms of Service.
  • Third-party Social Media Service means any services or content provided by a third party that may be displayed or made available by the Service.
  • You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.

User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of these Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity that is not lawfully available for use, or a name or trademark that is subject to any rights of another person or entity without appropriate authorization.

Content

Your Right to Post Content

Our Service allows you to post Content, including vendor reviews, assessment responses, and technology stack configurations. You are responsible for the Content that you post, including its legality, reliability, and appropriateness.

By posting Content, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain ownership of your Content, but you agree that this license includes the right for us to make your Content available to other users of the Service in accordance with the functionality of the platform.

Content Restrictions

The Company is not responsible for Content posted by users. You expressly agree not to post Content that:

  • Is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable
  • Is spam, advertising, or unsolicited promotional material
  • Contains software viruses or any code designed to disrupt, damage, or limit the functionality of any computer software or hardware
  • Infringes on any patent, trademark, trade secret, copyright, or other proprietary rights of any party
  • Impersonates any person or entity, or misrepresents your affiliation with a person or entity
  • Contains false, inaccurate, or misleading information about vendors, products, or services
  • Violates the privacy of any third party

The Company reserves the right, but not the obligation, to determine whether any Content is appropriate and complies with these Terms and may remove Content at its sole discretion.

Content Backups

Although regular backups of Content are performed, the Company does not guarantee there will be no loss or corruption of data. The Company is not responsible for any data loss. You are responsible for maintaining your own backup of your Content.

Vendor Information Disclaimer

The Service provides information about automotive technology vendors, including but not limited to product descriptions, pricing, features, and performance data. This information is provided for informational purposes only and may be sourced from third-party data providers, vendor submissions, or publicly available sources.

The Company does not guarantee the accuracy, completeness, or timeliness of any vendor information presented on the Service. Vendor listings, ratings, and comparisons are provided as tools to assist your decision-making and should not be considered endorsements or recommendations. You are responsible for independently verifying any vendor information before making business decisions.

Copyright Policy

Intellectual Property Infringement

We respect the intellectual property rights of others. If you believe that any Content available on or through the Service infringes upon any copyright you own or control, please notify us immediately.

DMCA Notice and Procedure

You may submit a DMCA notification by providing our copyright agent with the following information in writing:

  1. An electronic or physical signature of a person authorized to act on behalf of the copyright owner
  2. A description of the copyrighted work that you claim has been infringed
  3. Identification of the URL or specific location on the Service where the allegedly infringing material is located
  4. Your address, telephone number, and email address
  5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner
  6. A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf

Copyright concerns can be submitted to info@lvlupauto.com.

Intellectual Property

The Service and its original content (excluding Content provided by you or other users), features, and functionality are and will remain the exclusive property of the Company and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Your Feedback

By submitting Feedback, you assign all rights, title, and interest in such Feedback to the Company. If such assignment is not effective under applicable law, you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify, and exploit such Feedback without restriction.

Links to Other Websites

Our Service may contain links to third-party websites or services, including vendor websites, that are not owned or controlled by the Company. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Termination

We may terminate or suspend your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

If you wish to terminate your Account, you may simply discontinue using the Service or contact us to request account deletion.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever, including but not limited to damages for loss of profits, loss of data, business interruption, or any other commercial damages or losses.

The Company's entire liability under any provision of these Terms and your exclusive remedy shall be limited to the amount actually paid by you through the Service or 100 USD, whichever is greater.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to you "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Without limitation, the Company makes no warranty or representation that the Service will meet your requirements, achieve any intended results, be compatible with any other software, applications, or systems, operate without interruption, be error-free, or that any errors or defects will be corrected.

Governing Law

The laws of the State of Indiana, United States, excluding its conflicts of law rules, shall govern these Terms and your use of the Service. Your use of the Service may also be subject to other local, state, national, or international laws.

Disputes Resolution

If you have any concern or dispute about the Service, you agree to first try to resolve the dispute informally by contacting us at info@lvlupauto.com.

For European Union (EU) Users

If you are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident.

United States Legal Compliance

You represent and warrant that you are not located in a country that is subject to a United States government embargo, or that has been designated as a "terrorist supporting" country, and that you are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Waiver

The failure to exercise a right or to require performance of an obligation under these Terms shall not affect our ability to exercise such right or require such performance at any time thereafter, nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

Contact Us

If you have any questions about these Terms of Service, you can contact us:

  • By email: info@lvlupauto.com
  • By mail: Level Up Auto LLC, 11344 Geist Bluff Court, Indianapolis, IN 46236