Case study documents how Jimmy Smith Auto Group uses virtual F&I to improve coverage, compliance, and team development while maintaining efficiency in a high-volume environment. Specific dealer results with a vendor solution are described.
State Farm expanded its calibration pilot program with OPUS IVS to four new states (Illinois, Indiana, Missouri, and Wisconsin), effective March 10. This is an expansion of an insurance company's approved vendor program.
Dealerware announced a new partnership with HopDrive to embed pickup and delivery capabilities directly into the Dealerware platform. This integration allows dealers to configure pickup and delivery programs based on their operational needs.
Tully Williams from The Niello Company describes how Volie's BDC centralization transformed their 10 luxury dealerships, replacing spreadsheet-based call management with automated systems that reduced missed calls and improved service operations.
Nexsyis announced a strategic partnership integration with Tractable's AI solution for bodyshop management, enabling existing customers to process estimates and repair requests 24/7 through AI-powered automation.
America's Group (America's Auto Auction and AXLE Funding) appoints Jason Ferreri as Chief Revenue Officer. This is a C-suite executive appointment at an automotive vendor.
PureCars announces PURE Identity, a solution for dealerships to solve customer data fragmentation in a privacy-first environment. This appears to be a new product announcement addressing dealership customer data challenges.
Montway Auto Transport announces Kristen Campbell as Vice President of Account Services. This is a VP-level executive appointment in an automotive vendor company.
LCT's Refund Control platform becomes the first to align with new Voluntary Protection Products (VPP) Refund Quote Portal Minimum Standards approved by industry bodies (GAPA, SCIC, MVPPA). This represents official industry standard compliance and certification.
Case study documenting how a Colorado Hyundai dealer used data-driven strategy to navigate inventory challenges when their bestselling Ionic 5 became unavailable. Demonstrates measurable outcomes from strategic inventory management.
Reynolds and Reynolds announces Appointment AI, a new AI tool built in partnership with STELLA AI that leverages Reynolds' Spark AI unified data layer. The tool is being unveiled at NADA 2025.
SpaceAuto announces an AI-powered tool that integrates inventory, CRM, and website data to help dealers make data-driven decisions on stocking, pricing, and lead response. The tool provides actionable insights without requiring traditional dashboards or consultant services.
Volie reports analysis of 25 million calls showing that 26.86% of customers who initially said 'no' visited the dealership within 120 days. This includes specific metrics from their platform's data analysis.
Click-Ins and Auto3P announced a partnership to deliver an end-to-end damage detection and cost estimation solution for the automotive industry. While framed as a partnership, the announcement emphasizes a new integrated product offering combining both companies' technologies.
Case study featuring The Tony Group's BDC team using Pulse by Volie, reporting reduced call review time from 30 minutes to instant transcriptions with improved coaching and guest recovery.
Team Velocity announces new Automated Deal Alerts and Customer Scoring features within its Apollo Customer Experience Platform. The enhancement enables real-time customer scoring and alert notifications as customers engage in their purchase journey.
WarrCloud raises $20 million in Series B funding led by Centana Growth Partners to accelerate AI technology development for warranty claims automation. This is a clear capital raise announcement.
Nexpart eCommerce Platform announces integration availability in FastTrak, a repair shop software system. This is a new product/feature integration announcement for an automotive dealership ecosystem vendor.
Verkada announces a reimagined Alarms solution, next-generation Dome cameras, and expanded AI search capabilities. These are newly announced products and features.
Verkada hires Mauricio Ramirez as a strategic leader with over two decades of technology experience to support enterprise customer growth. This appears to be a strategic C-level or near C-level hire.
TrueSpot describes how their Real-Time Location Service helped a dealer partner locate expensive keys that were mistakenly thrown out, preventing significant loss. The article provides a specific outcome demonstrating the product's value.
ACV Auctions announces a new Title Hub feature allowing sellers to add notes to vehicle title updates. This is a new feature announcement for an existing platform.
iPacket announces the promotion of Sean Ryan from President of Business Development to Chief Revenue Officer (CRO), and other key leadership transitions. This represents a significant C-suite appointment.
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