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Customer success story about Russ McDuffie at Lexus of Sacramento managing service operations with specific challenges including high call volume and service costs. The article describes measurable business challenges addressed through a solution.
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New York dealer boosts customer convenience with mobile service
A New York dealership implements mobile service software from Curbee, with the provider claiming nearly 40% of repair orders can be completed off-site. This demonstrates measurable results using a vendor's product in the fixed ops/service category.
Steve Fishel $11k in Potential Monthly Gross Profit
Case study showing Titus-Will Toyota increased productive inventory by 21,959 units and added $11,000 in potential monthly gross profit using PartsEdge inventory management solution.
How MileOne Approved Claims Faster and Saved Technicians Time
MotorWorld, part of MileOne Automotive Group, improved claims processing speed and technician efficiency using MileOne's online claims solution. The case study demonstrates specific operational benefits in fixed operations.
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