Live data updated Jul 20, 2026

How common is each Fixed Ops capability?

100 vendors·84 capabilities·category score 62/100·momentum +7%
How to read thisCommon: table-stakesSpreading: emergingRare: a differentiator

Table-stakes

10almost every vendor has these

Emerging

52spreading now

Rare

85only a few do this
Table-stakes capabilities (10)
  • DMS & System Integration18 of 66
  • Repair Order Write-Up & Management17 of 66
  • Digital Multi-Point Inspection (MPI)16 of 66
  • Service Appointment Scheduling14 of 66
  • CRM & Customer Data Platform13 of 66
  • Two-Way Messaging & Unified Inbox13 of 66
  • Customer Retention & Loyalty Programs12 of 66
  • Repair Order & Service Analytics11 of 66
  • Analytics Platform & Dashboards10 of 66
  • KPI Dashboards10 of 66
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“X of N vendors” is a count of how many tracked vendors offer a capability. It is not an endorsement. We never name which vendors have a capability and never crown a best vendor. Capability tiers depend on our category data being mature enough to tier honestly.