With the market volatility the industry is facing, adapting and updating customer communications in real time—especially around complex topics like tariffs—shouldn’t be an additional burden on dealers. That’s why we’ve updated our AI Operating System's knowledge base, making it easier for dealers to customize their responses to tariff-related questions instantly and accurately. With a single update or addition, Impel ensures consistent messaging across chat, sales, and service—so teams can stay aligned, and customers stay informed. A big thank you to Automotive News for recognizing the collective efforts across the industry to help dealers stay agile in times of rapid change. https://bit.ly/4lte82J

Impel announces an update to its AI Operating System's knowledge base to help dealers customize responses to tariff-related questions in real time. New feature addition to existing product.